Cancellation & Refund Policy (Singapore Edition)

Subscription Fees in Singapore

Credit card holder’s account is automatically charged on the same date as the original transaction date on each corresponding month or on final date of month if no corresponding date. For example: January 31, 2017 subscription renews on February 28, 2017

Discounts, rebates or other special offers only valid for initial term; subscriptions renew at the then-current full subscription rates.

Epoch Times may terminate the subscription and these terms if it is unable to renew the subscription based on inaccurate or outdated credit card information.

Right of access granted under these Terms is effective only upon payment of the subscription fees.

Epoch Times may increase subscription fees for a subsequent subscription period at any time and for any reason, provided, however, that Epoch Times provides notice at least thirty (30) calendar days prior to the expiration of the subscription.

Cancelling Account for Singapore Subscribers

For US subscribers: Please click here to cancel your subscription.

For Singapore subscribers:
You can cancel your subscription at any time by calling us at 6744 2588 (Calling Hours: 2.30pm-5pm (Mon-Fri), Singapore Time).

Once you cancel your membership subscription, you will not lose access immediately.

Your membership will continue through the end of your current charge cycle. For example: If your credit card is charged on the 10th of the month and you cancel on April 25th, you will not lose access until the May 10th.

Refunds for Singapore Subscribers

Subscription fees are non-refundable; except that you may cancel renewed subscription by contacting Epoch Times within two (2) calendar days after renewal date and receive a full refund of the new subscription fees.